by Professor Des Fernandes and Dr Ernst Eiselen and Jennifer Munro. Every esthetician can go from being ‘An esthetician’ to being ‘My esthetician’ by taking extra care and time in that very first meeting. How do you make that meeting matter? How do you turn a casual enquiry into a customer for life?

By Professor Des Fernandes and Dr Ernst Eiselen. Most people only think of blocking the sun out to protect their skins, but what if there was another way to increase your defences against sun damage to skin without putting your body at risk of Vitamin D deficiency? Very topically at the moment, vitamin D boosts the immune system in its fight against viruses and is even more important than usual.

Candace Noonan, Director of Education for Dermaconcepts, the exclusive distributor of Environ skincare products in the USA, first became worried about pigmentation in the third trimester of her pregnancy. In this video she tells the story of how she tackled it head on and won in the end through sheer hard work and persistence, using Environ skincare products.

Professor Des Fernandes answers the question asked by a person mixing her own beauty products. He offers advice on how to keep the product working optimally and the reasons why his own products are made under strictly controlled factory conditions.

By Professor Des Fernandes an Dr Ernst Eiselen. Acne is a very common skin condition affecting almost everyone at some time or another. Some individuals get it so lightly that they hardly notice it and others so badly that they will isolate themselves and become social outcasts for the shame they feel for their appearance.

By Dr Ernst Eiselen and Dr Des Fernandes. How often do we hear the claim that one cosmetic is superior to another because it uses ‘natural’ or ‘botanical’ ingredients? What does ‘natural’ even mean? Any claim that a substance includes only natural, non-chemical ingredients, is a lie, or the result of an ill-informed marketing department with no knowledge of chemistry. The word ‘natural’ has been hi-jacked by people who want to fool you into buying products that make you feel safer because they are ‘natural’ and not ‘man-made’. We have to dump the idea that natural is good and man-made or processed is bad. We have to look behind the tricks that marketers play.